We're a small team and we read every message.
Common questions
The voice sounds strange or garbled on certain words
The on-device voice engine occasionally struggles with specific words. We're actively improving this. If you notice a word that consistently sounds wrong, email us the word and we'll add it to our fix list.
Does SayPaw work offline?
Yes. SayPaw runs entirely on your iPhone with no internet connection required. Voice synthesis, photo processing, and video export all happen on-device. It works in airplane mode.
Is my pet's photo or data sent anywhere?
No. Your pet's photo, the text you type, and the generated voice all stay on your device. Nothing is uploaded. See our
Privacy Policy for full details.
The app is using a lot of storage
The on-device voice engine requires approximately 126 MB. This is the neural network that makes the voices sound natural without needing a cloud connection. It's a one-time cost for permanent offline capability.
Can I request a new voice personality?
Absolutely. Email us at
support@auvro.app with your idea. We're always looking for personalities that would make people laugh.
The video won't share to my messaging app
SayPaw uses the standard iOS share sheet. If a specific app isn't appearing, make sure it's enabled in your share sheet settings. Some apps have size limits for videos — try sharing to Photos first, then sharing from there.
I found a bug
Please email
support@auvro.app with your iPhone model, iOS version, and a description of what happened. Screenshots or screen recordings are hugely helpful.